Cheapest Destinations Blog is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

My Favorite Travel Gear Brands: Tilley Hats

I’ve been challenged in the hair department for quite a while and spend a lot of time in sunny places, so I rarely go on a trip without packing one of my Tilley hats. I’ve tried a lot of brands over the years and they still come out on top.

This Tilley Hats review was updated in May of 2024. 

Tilley travel hat

Tilley Endurables hats are made in Canada made in Canada and China and some of them (used to be all of them) are guaranteed for life. If you buy one that’s marked as such and it craps out on you ten years later, you can return it and the company will either repair or (more often) replace it.

For items with that designation, that’s a sign of a company that really believes in its workmanship and it shows in the quality of what you get. (More on that return process further down.) Unfortunately, they don’t seem to believe as much in their products overall since they started outsourcing to China so now if one made there fails on you, they won’t be so generous. 

Overall though, these are not cheap hats like you would buy on a street corner. They’re well-designed and made to hold up to rigorous travels in tough conditions. Just be advised that some of the history I’ve referenced here is under the previous founder’s company. There are clearly more bean-counters in the boardroom now and there’s clearly been some cost-cutting.

They even killed off their affiliate program that awarded people like me for recommendations and have cut ties with many of their online retailers, both a worrying sign. Oddly, the easiest place to find a good selection now in the USA is on Amazon, perhaps because they’re filling those orders directly. 

Tilley Hats I’ve Worn Over the Years

When I was editor of Practical Travel Gear I tried out a few different models from them and could hold and try on their others while at a trade show I attended each year. My two female writers  reviewed women’s versions and also raved.

Mash-up hat

My favorite one, which they no longer make, was this Mash-up one. It’s like the famous Airflow one you’ve probably seen Canucks wearing around the world for as long as you’ve been traveling. It’s got a mesh strip around the top that lets the heat escape. I liked the look of this one better though because of the textured fabric, actually made from the cuttings left over from other hats when they made all their hats at a factory in Canada. So it was eco-conscious too!

Each one was different; mine was actually a light gray compared to the photo above, as seen at the top of this post.

Unfortunately this was my favorite hat when I first wrote this post but is long gone. At one point I was walking across a bridge in Tampa Bay, I didn’t have the chin cord on, and a gust of strong wind blew it off my head into the water. I went looking for it on the little island close to there, by kayak even, but never found it. These hats float, but who knows where the currents took it. 

I have another Airflo one still though that I’ve been packing since last decade. It looks a little worse for wear, so it’s the one I pack when I need to stuff things really tight in my suitcase.

Another one I used to pack a lot is the Two-Tone TRH4 one pictured below. because it lays down flat and still looked okay when I took it out on the other end. This hat was probably on 30 trips with me and showed up in half the photos taken of me by a friend or family member on the road. Alas, after a decade or so it got waylaid on a trip, never to be seen again.

Tilley travel hat

Tilley Hat Features

Unfortunately I can’t find a current version on their site that’s black underneath like that except a snap-up one, so the closest is probably the Orbit. It, like all of these, comes with some useful features for travelers:

1) A little secret pocket inside the top of the hat where you can store money or a credit card. (Apparently this has made them the official hats of the American Association of Nude Recreation.)

2) Mesh at the top or air holes on the side to let heat escape. Very handy in hot and sunny places.

3) A “meant to last” chin strap that’s adjustable and detachable. Yeah, go ahead and laugh you haters, but I’ve seen at least a dozen people lose their hat on a windy boat or on the side of a cliff. Including me.

4) Rated UPF 50+ for sun protection.

5) With the cloth ones, they’re pre-shrunk and you can toss them in the washing machine. (Air dry though.)

6) They come in real hat sizes, not “one size fits most” or an ambiguous size like “large.”

If you don’t like the travel hat look, they also make fedoras, raffia hats, wool ones for winter, and others.

What you spend on one of these might make you gulp—they’re typically $70-$120—but you are investing in quality that will even out over years of wear.

Tilley Endurables hats are easier to find in Canada, where there are full retail stores with clothing too, but you can always order direct from the company online at Tilley.com. They are rather hard to find from most online retailers now that the company has changed hands, though you can also find some of the best-selling Tilley hats at REI. They’re also at Amazon. Last, you’ll often see them on the rack of independent retail shops selling outdoor gear.

The Tilley Hats Return Process

Back when the founder still ran the company, they had a very liberal return policy that even covered items lost soon after you bought them. They were trying to build up an army of loyal fans, so you basically shipped the worn out or failing one back, included some money for shipping, and they sent you a new one. 

There will always be some scammers taking advantage of a system like that though, plus the new owners were looking to tighten the belt, so now the policy is a little more complicated. It is more eco-friendly though, so I’ll say it’s a wash — for the items that were/are guaranteed for life. 

If your old Tilley hat wears out somehow, as one of mine did when the plastic brim stabilizer started poking out through the side, the company will replace it. You don’t send them the hat anymore though. Instead you fill out a form and attach two photos in two phases: the first is one of where the defect is for them to approve the return. 

Tilley hats return policy

The second photo is a bit more traumatic: you have to destroy your hat completely by cutting out the whole top of it. Then you send them a photo of that proving that you’ve done it. The idea is that you don’t return a ruined hat and then keep wearing it around as a negative advertisement, plus this keeps people honest. 

You’ll notice that I also had to write the date on there with a permanent marker. No way this hat is getting reused in any way! That saves the shipping option though, so a tad more eco-friendly since it was going to get tossed either way. 

You can see all the legalese and fine print on the company’s return policy at that link, but it’s fairly straightforward. Just be advised that some Tilley Endurables hats are still guaranteed for life and if so that’s on the tag. The others use a different tag and aren’t guaranteed, so you have to be eagle-eyed when you order or when you have problems later to see if you can return it or they’ve just said, “Too bad!” 

Also, they ask for an order number. If you bought the hat eight years ago, got it at a physical retail outlet, or received it as a gift, you probably won’t have that (or a receipt), but they let me slide on that and I’m assuming they do with most people. The instructions on the return page say to leave the box blank if you don’t have the number. 

They do run frequent sales on their site and at Amazon and they don’t just make guy hats either. There are plenty of Tilley hats for women, some of them quite fashionable. 

See more rundowns here on what I think are the best travel gear brands

This review of Tilley Hats post was updated in May of 2024 by Tim Leffel, pictured in several of the photos with his own Tilley hats tested out on multiple continents. 

C Waite

Saturday 1st of July 2023

Yes they are a fine hat, I have a T5 however they do wear out and I have been trying for a month to get Tilley to respond to e mails regarding a replacement with no response at all. Phoning their uk office is just as bad, defaults to a message to send an e mail! Quite frankly their customer response times are shocking, they just don’t! All this guff about guarantees is bull, they just ignore you. Yes they are a fine hat but expensive for what they are. So feel free to purchase a hat but don’t expect them to honour the quarantee.

Tim Leffel

Monday 3rd of July 2023

I didn't have any problem getting mine replaced but it is a form you fill out on their site, not an e-mail.

Ian

Thursday 12th of January 2017

Thanks Tim, I've been looking for a hat that looks good for traveling. Not a big fan of the hiking hats when I'm not hiking.